For ages 21+

krikya Responsible Gaming

Betting should be fun — not stressful. krikya believes every player should know their limits and play on their own terms. This page has tools for setting limits, ways to recognise warning signs, and paths to get support.

For ages 21+ SSL Secured Self-Exclusion Available 24/7 Support

Why Responsible Gaming Matters

Online betting and casino games are a form of entertainment for many people. But that entertainment stays healthy only when players spend within a plan, keep track of their time, and avoid the urge to chase losses by placing more bets after a losing streak.

krikya is built for players in Bangladesh, and you can find details about what the platform offers on our About Us page. We believe an informed player is one who truly enjoys the experience.

Before placing any bet, the most important factor is age. The minimum age to open an account and take part in any kind of betting or casino game on krikya is 21. This is not just a policy matter — gambling habits formed at a young age can have a lasting impact on a person's life.

For ages 21+ only: Creating an account, making a deposit, and taking part in any game on krikya is permitted only for people aged 21 or above. If a minor is in your household, please keep your device and account out of their reach.

How to use features such as limit-setting, self-exclusion, and taking a break is explained in detail on our FAQ page. When you feel like playing, set your budget first — then play within that limit.

Principles of healthy play

  • Play for entertainment only, not as a source of income
  • Set a budget before you start and accept losses without regret
  • Do not increase your bets to try to recover losses
  • Spend more time with family and friends
  • Never play with borrowed money or while leaving bills unpaid
  • Do not play when you are stressed or under the influence of alcohol

Tools for Setting Your Own Limits

Every krikya member has several tools available to stay in control of their play.

Deposit Limit

Set a fixed deposit cap for each day, week, or month. Once you reach that limit, the platform will not allow any further deposits.

Session Time Limit

Decide in advance how long you want to play in one session. When the set time is up, you will receive an automatic alert.

Self-Exclusion

You can request to have your account closed for a set period — from a few weeks to permanently. Once active, you will not be able to log in during that time.

Loss Limit

Once you lose a set amount, betting on your account is automatically stopped for the rest of that day or week.

Taking a Break

If you want to take a break for a while, temporarily suspend your account. Play cannot resume until the break period has ended.

Live Support Chat

Contact krikya's 24/7 live chat support to set any limit or request self-exclusion — immediate help is available in Bengali.

To activate any of these tools, send a message on krikya's live chat or email [email protected]. Our team is available 24 hours a day, seven days a week to help in Bengali.

How to Recognise Warning Signs

If any of the situations below apply to you or someone you know, it is time to seek support.

Spending beyond your budget and placing bets with borrowed money or unpaid bills.
Placing larger bets after a loss thinking "I'll win it back next time" and chasing losses.
Losing focus on family, friends, or work and spending most of your time playing.
Lying to family or close ones about your gambling or hiding it from them.
Feeling restless, irritable, or in a bad mood when you are unable to play.
Skipping sleep, meals, or daily responsibilities to keep playing.
You have tried to stop playing but have failed repeatedly.
Placing bets to relieve stress, loneliness, or anxiety.

If even one of the signs above feels familiar, it is a signal to seek help. Handling it alone is not always possible — reaching out to a professional is not a sign of weakness, it takes courage.


Contact our support team — they will listen without judgment.

Sources of Support and Help

You are not alone. Trusted people around you, professional counsellors, and the krikya support team are all here for you.

krikya Live Chat Support

Talk in Bengali seven days a week, twenty-four hours a day. Share any concern about account limits, self-exclusion, or anything else directly — you will get a fast response.

Family and Close Ones

Talk to a family member or a trusted friend about what is worrying you. Having someone by your side makes change much easier.

Professional Counselling

Gambling addiction is a recognised condition for psychologists and addiction specialists. Reach out to a local mental health counselling centre.

Contact us by email

For any responsible gaming request or concern, write to our dedicated email address: [email protected]. Your information will be kept completely confidential.

krikya's Commitment

krikya is more than a gaming platform — it works to create a responsible environment for players in Bangladesh. Verifying every member's age, preventing access by minors, and reaching out when signs of problematic behaviour appear are all part of our regular practice.

Our Terms and Conditions page sets out in detail the circumstances under which krikya may suspend or close an account. These steps are taken to protect the player's own interests.

We believe transparency and trust are the foundation of a healthy gaming environment. Our privacy policy explains how your personal information is used — read the Privacy Policy and stay aware of your rights.

Above all, krikya wants every player to play within a clear budget, enjoy the experience, and be able to stop when needed. Staying in control keeps gaming enjoyable — without it, it becomes a burden.

What krikya ensures

Age verification is mandatory at registration
Self-exclusion requests are processed promptly
Personal data is secure and confidential
No extra fee for responsible gaming requests
24/7 support available in Bengali and English
All transactions and data are protected with SSL encryption

Responsible Gaming FAQs

The minimum age to open an account, make a deposit, and take part in any game on krikya is 21. Age is verified at registration and identity documents may be requested if needed. Minors are not permitted to use the platform under any circumstances.

Write to us directly on live chat or send an email to [email protected]. Let us know how long you want the self-exclusion to last. Our team will apply it to your account promptly. During the self-exclusion period you will not be able to log in and no promotional emails will be sent to you.

Contact krikya via live chat or email support and our team will set your preferred limit on your account. You can request daily, weekly, or monthly limits. Once a limit is in place, there is a set waiting period before it can be increased.

Start by having a non-judgmental conversation — try to understand the situation without anger or blame. Help them access a professional counsellor. If needed, let krikya support know and we will check whether limits or exclusion can be applied to their account. Consulting a mental health professional is the most effective step.

For a fixed-term self-exclusion, you can request reactivation once the period ends. However, a permanent self-exclusion cannot be reversed — it remains final. In either case, speak with the support team to discuss your situation.

Keep your phone or computer password-protected with screen lock enabled. Turn on parental controls in your browser. Never share your krikya account password. Log out whenever you are not using the device. If you have any suspicion, contact support and action will be taken promptly.